How Our Insurance Billing Works
- Your co-pay or deductible is requested prior to or upon admission.
- We accept cash, checks, money orders and all major credit cards.
- We will bill primary and secondary insurance carriers.
- Please respond promptly to any inquiries made by your insurance carriers or our business office.
- If you receive a statement that says "THIS IS NOT A BILL," keep it for your records.
- After receiving payment from your insurance carrier, we will send you a follow-up statement for amount due.
- Please contact your insurance company directly if you have questions regarding the company's payment.
You may pay for you bill online at spectrumhealth.org/billpay or you may contact our billing office at 616.774.1710 or toll free at 800.968.0145.