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How Our Insurance Billing Works
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How Our Insurance Billing Works

  • Your co-pay or deductible is requested prior to or upon admission.
  • We accept cash, checks, money orders and all major credit cards.
  • We will bill primary and secondary insurance carriers.
  • Please respond promptly to any inquiries made by your insurance carriers or our business office.
  • If you receive a statement that says "THIS IS NOT A BILL," keep it for your records.
  • After receiving payment from your insurance carrier, we will send you a follow-up statement for amount due.
  • Please contact your insurance company directly if you have questions regarding the company's payment.

You may pay for you bill online at spectrumhealth.org/billpay or you may contact our billing office at 616.774.1710 or toll free at 800.968.0145.